Allied Universal Compliance and Investigations is the national leader in the insurance investigation industry, backed by 38 years of experience. As part of our ongoing Queensland expansion, we are seeking experienced, high-calibre CTP Factual Investigators to join our high-performing team.

This is an exceptional opportunity for seasoned investigators based across metro or regional QLD who value ethical practices, a steady pipeline of high-tier work, and industry-leading case management support.

Whether you prefer the stability of a salaried role, the flexibility of casual employment, or the independence of a subcontractor engagement, we offer a consistent flow of high-tier work tailored to your work style.

About the Role

Allied Universal Compliance and Investigations is the national leader in the insurance investigation industry, backed by 38 years of experience. As part of our ongoing Queensland expansion, we are seeking experienced, high-calibre CTP Factual Investigators to join our high-performing team.

This is an exceptional opportunity for seasoned investigators based across metro or regional QLD who value ethical practices, a steady pipeline of high-tier work, and industry-leading case management support.

Whether you prefer the stability of a salaried role, the flexibility of casual employment, or the independence of a subcontractor engagement, we offer a consistent flow of high-tier work tailored to your work style.

Key Responsibilities

- Specialised Interviewing: Conduct structured, professional interviews with claimants, insured drivers, and witnesses in person or via video conference.

- Evidence Architecture: Critically analyse QPS police reports and scene data to identify discrepancies and build comprehensive evidentiary profiles.

- CTP Excellence: Conduct end-to-end factual investigations strictly aligned with the QLD CTP scheme (Motor Accident Insurance Act 1994) and MAIC guidelines.

- High-Impact Reporting: Produce timely,



well-reasoned reports that clearly synthesise complex evidence and offer decisive insights for decision-makers.

Key Requirements

To be successful in this role, you will need to demonstrate:

- Proven Experience: Significant track record conducting CTP factual investigations within Queensland, with a deep understanding of QLD CTP legislation and MAIC processes.

- Licensing: Current, active QLD Private Investigator Licence (Security Provider Class 1). Applications without a valid licence will not be considered at this time. Independent Contractors must also hold appropriate entity licensing, such as a QLD Security Firm Licence, where applicable.

- Technical Knowledge: Strong working knowledge of liability principles, common law personal injury claims, indemnity, and modern factual investigation techniques.

- Digital Literacy: Proficiency using modern cloud platforms (e.g. Google Workspace), investigative tools, and a minimum typing speed of 40 WPM .

- Logistics & Security: A valid driver’s licence, reliable transport, appropriate digital equipment (e.g. camera), compliant home-office setup and a satisfactory national criminal history check.

- Professional Attributes: Self-motivated with the discipline to cover your designated metro/regional territory, meet strict statutory deadlines, and uphold high quality standards.

What We Offer

- Reliable, Premium Rates: Competitive hourly rates, including kilometre reimbursement

- Dedicated Support: Back-office case management teams to streamline administrative workflows and assist you in the field.

- Flexibility: Adaptable engagement models (Casual or Salaried employee, or Contractor).

- Industry Leadership: Join a trusted market leader with 38 years of history and long-term career growth potential.

About Us

Allied Universal is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, respectful, and diverse workplace. We encourage applications from all qualified individuals.

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📌 CTP Factual Investigator (Brisbane City)
🏢 Allied Universal
📍 Brisbane City