Crisis Digital Learning Designer - Remote, 24/7 Support (Newcastle City Council)

Crisis Digital Learning Designer - Remote, 24/7 Support (Newcastle City Council)

15 Oct
|
Optus
|
Newcastle City Council

15 Oct

Optus

Newcastle City Council

Lifeline Australia is seeking an In-Shift Support – Digital – Remote role to monitor and coordinate Digital Service Crisis Supporters (CS) across shifts, ensuring real-time support, debriefs, and incident management. The role requires crisis support experience and ability to respond to high-risk interactions, with duties including real-time feedback, debriefs, and emergency interventions.

The position emphasizes proactive remote support via instant messaging, breaks coverage, and continuous

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📌 Crisis Digital Learning Designer - Remote, 24/7 Support (Newcastle City Council)
🏢 Optus
📍 Newcastle City Council

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