Only Sports Media is the home of sports fans, for sports fans. We’re a specialist creative agency built around the culture, codes, and communities that shape Australian sport. We help brands show up in the places fans care about most, on the field, in the feed, or in the stands, with work that connects passionately and authentically.

The Senior Account Manager leads OSM's day to day client relationships, making sure clients are well looked after, work is delivered to a high standard and accounts continue to grow. The role reports to Business Lead and works closely with the Integrated Social Director and the delivery team.

KEY RESPONSIBILITIES

CLIENTS

- Client leadership: Own day-to-day relationships across key accounts, ensuring clients are proactively managed, supported and retained.
- Expectation management: Set transparent, agreed expectations on scope, timelines and deliverables to protect the quality of delivery.
- Account growth: Identify opportunities to grow accounts through new projects, expanded scopes and additional OSM capabilities.
- Briefing and delivery: Translate client objectives into clear briefs for the delivery team, overseeing timelines, priorities and quality.

COMMERCIALS & RESOURCING

- Commercial management: Own account scopes, budgets and retained hours, ensuring the work delivered aligns with what has been agreed.
- Capacity and resourcing:



Manage team capacity and workloads through internal resourcing tools (Productive), tracking planned vs actual hours across accounts.
- Resource planning: Work with Integrated Social Director to allocate resources effectively and flag capacity gaps early.
- Forecasting: Maintain visibility of upcoming client needs, revenue and resourcing to support forward planning.

GROWTH & LEADERSHIP

- New business: Support outreach, proposals and pitches, and lead selected new opportunities.
- Internal leadership: Act as the key link between clients, commercial and delivery, ensuring clear communication and accountability.

WHAT SUCCESS LOOKS LIKE

- Clients retained, satisfied and growing with OSM.
- Work delivered on time, on brief and within agreed scope.
- Clear forward view of client needs and resourcing.
- New opportunities identified and converted.

SKILLS & EXPERIENCE

- 3-5+ years in agency account management, ideally in sports, media or content.
- Strong commercial acumen across scopes, budgets and forecasting.
- Confident communicator, comfortable setting expectations and navigating difficult conversations.
- Highly organised, able to manage multiple accounts and priorities at once.
- Experience with Productive or a similar resourcing tool.
- A genuine passion for sport.

📌 Senior Account Manager (Sydney)
🏢 Only Sports Media
📍 Sydney