About the Company/n

/nOur client is a globally recognised specialist in the supply of high-quality engineered solutions. With an established network of branches across Australia, they have built a strong reputation servicing industrial, OEM, mining, and aftermarket sectors. Known for their commitment to quality, reliability, and customer service, they continue to experience growth across the Australian market./n /n About the Role/n

/nAn exciting opportunity exists for a Service & Parts Co Ordinator to join the Adelaide team and play a key role in supporting service and sales operations across South Australia./n

/nThis position is ideal for someone with experience in a service-based environment such as automotive, forklift, heavy equipment, machinery, or a similar industry where ongoing maintenance and servicing are critical to customer operations. You will be a proactive and organised professional who enjoys working with customers, managing multiple priorities, and ensuring exceptional service delivery./n

/nWorking closely with the service and sales teams, you will coordinate customer maintenance schedules, support service operations, and provide vital administrative assistance to ensure the branch runs efficiently./n /n Key Responsibilities/n

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- Coordinate scheduled servicing, repairs, and preventative maintenance activities for customers across South Australia.

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- Maintain regular contact with customers to ensure equipment service requirements are met.

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- Raise and manage job cards and service documentation.

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- Respond to customer enquiries and provide outstanding customer support.

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- Prepare and issue quotations for service work and spare parts.

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- Coordinate spare parts orders and availability.

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- General warehouse duties, loading and unloading of products and parts.

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- Process purchase orders and invoices and ensure accurate record keeping.

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- Maintain service schedules and customer information.

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- Provide general administrative support to the branch as required.

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- Ensure all documentation is completed accurately and in a timely manner.

/n Skills and Experience/n

/nTo be successful in this role, you will possess:/n

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- Previous experience in an administration, service coordination, or customer support role.

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- Excellent written and verbal communication skills.

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- Robust organisational skills with exceptional attention to detail.

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- Proficiency with Microsoft Office applications.

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- The ability to manage multiple tasks and priorities effectively.

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- A customer-focused approach with a commitment to delivering high-quality service.

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- The ability to work independently and take initiative.

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- Full Australian working rights.

/n Experience within automotive, forklift, industrial equipment, machinery, trades, or service-based industries will be highly regarded./n

/nService Technicians looking to transition into an administrative and customer focused position are also encouraged to apply./n /n Benefits/n

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- Join a secure and growing global organisation.

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- Opportunity to develop your career within a respected industry leader.

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- Diverse and varied role with genuine responsibility.

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- Supportive team environment.

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- Ongoing training and development opportunities.

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- Stable, long-term career prospects.

/n How to Apply/n

/nIf you are an organised and customer-focused professional looking for your next career opportunity, we would love to hear from you./n

/nApply today by clicking on the Apply Now button and attaching a copy of your resume quoting reference number 75143TH. All applications will be treated with strict confidentiality.

📌 Service & Parts Coordinator - S.A. (Adelaide)
🏢 Morgan Consulting Idibu
📍 Adelaide