Profectus is seeking expressions of interest from experienced ServiceNow Developers who are willing to obtain an Australian Government security clearance, for future ICT contract opportunities across the Australian Government. The work is likely to require configuring and developing ServiceNow modules such as ITSM, CSM, HRSD and IRM, building integrations with other agency systems, and supporting platform upgrades within Agile delivery teams.

Key Responsibilities

- Configure and develop ServiceNow applications and modules
- Write business rules, script includes, client scripts, UI policies and UI actions
- Build workflows using Flow Designer and Integration Hub
- Develop and maintain integrations using REST and SOAP APIs
- Build Service Catalogue items, record producers, and Service Portal or Workspace components
- Develop custom applications using App Engine
- Write automated tests using the Automated Test Framework (ATF)
- Support platform upgrades, patches and clones
- Fix defects and support releases through update sets or source control
- Document technical designs and configuration

Required Experience
- Minimum three years of hands-on ServiceNow development
- JavaScript and Glide API scripting




- Configuration and development in at least one of ITSM, CSM, HRSD, ITOM or IRM
- REST and SOAP integrations
- Flow Designer and Integration Hub
- Working in Agile delivery teams

Desirable Experience
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS) in one or more modules
- CMDB and CSDM experience
- Government or other regulated-industry ServiceNow programs

Security Clearance Requirements
- Must be an Australian Citizen
- Must be willing and eligible to obtain an AGSVA Baseline Security Clearance (minimum)
- A current security clearance is not required to apply

Working Arrangements
- Likely hybrid
- Canberra preferred

Why Profectus Profectus partners with Australian Government agencies to deliver trusted ICT capability across complex delivery programs. We take a long term, relationship driven approach, supporting our people across the full lifecycle of their engagement while contributing to outcomes of national importance.

📌 ServiceNow Developer (Canberra)
🏢 Profectus
📍 Canberra