Bayswater | Monday to Friday | 9:00am – 5:00pm/n

Immediate annual leave cover: 30 September – 9 October/n

Plus ongoing ad hoc and short-notice opportunities

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/nAre you someone who can answer a busy phone, acknowledge a customer walking through the door and keep things moving without appearing flustered?/n

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/nChandler Macleod is seeking a polished and professional Showroom Concierge to provide front-of-house support within an established Melbourne-based manufacturer and supplier servicing the building, renovation and interior design space./n

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/nBased within a beautifully presented showroom in Bayswater, this role is more than traditional reception. You’ll be the first point of contact for customers, trades and visitors while also managing a busy phone line, directing enquiries and supporting the wider sales, logistics and administration teams./n

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/nWe are initially recruiting for annual leave cover from 30 September to 9 October, however we are also looking to build a small pool of reliable Showroom Concierges who are interested in ongoing casual, ad hoc and short-notice assignments./n

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About the role/n

/nSitting front-of-house within the showroom, you’ll help create a professional and welcoming experience while keeping day-to-day enquiries moving efficiently./n

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/nYour responsibilities will include:/n

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- Meeting and greeting customers, visitors and trades entering the showroom

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- Managing a high volume of incoming calls and directing enquiries to sales, logistics and administration teams

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- Acknowledging and assisting customers while balancing phone and administrative priorities

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- Coordinating customer collections and obtaining relevant sign-offs





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- Entering and updating information across internal systems

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- Using Monday.com for lead and pipeline management

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- Using SAP in relation to production orders

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- Providing general front-of-house and administrative support to the wider team

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- Maintaining a professional, organised and composed showroom environment

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About you/n

/nWe’re looking for someone who understands that great front-of-house service is about more than simply being friendly./n

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/nYou’ll know how to read the room, communicate professionally and remain composed when several things are happening at once. You can warmly acknowledge a customer while you’re on the phone, prioritise what needs your attention and work alongside a busy team without disrupting their workflow./n

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You’ll ideally bring:/n

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- Previous experience in reception, concierge, showroom, customer service or administration

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- A polished and confident phone manner

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- Strong verbal communication and professional presentation

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- The ability to manage competing priorities without becoming visibly overwhelmed

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- Good judgement and an understanding of professional workplace etiquette

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- A considerate, team-focused approach

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- Confidence learning recent systems and processes

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- Reliable attendance and strong punctuality

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/nExperience with Monday.com or SAP would be advantageous but is not essential./n

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/nAn interest in interior design, architecture, home renovations, building products or property would also be well suited to the showroom environment./n

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/nLooking for flexible or ad hoc work?We’d also love to hear from experienced reception, concierge and customer service professionals interested in joining our casual relief pool./n

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/nThese opportunities are suited to candidates who may be available for planned annual leave cover as well as occasional same-day or short-notice assignments when a client requires unexpected reception or showroom coverage./n

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/nYou’ll complete our onboarding requirements in advance so that, when suitable work becomes available, we can contact you directly regarding the assignment./n

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/nIf you’re reliable, professional and enjoy stepping into different workplaces and getting up to speed quickly, this could be a great way to pick up additional casual work throughout the year./n

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Apply now to be considered for the upcoming Bayswater assignment and future casual opportunities with Chandler Macleod./n

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At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community./n

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You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

📌 Showroom Concierge (Melbourne)
🏢 Chandler Macleod
📍 Melbourne