Customer Service & Administration Officer (Mandarin Speaking)

$60,000 - $70,000 + Super | Full-Time | Williamstown North VIC

About Us

Skywhip is a growing Australian business supplying hospitality and retail products nationwide. We are looking for a friendly and organised Customer Service & Administration Officer to join our team.

Key Responsibilities

- Respond to customer enquiries via phone, email, WeChat and online platforms
- Process customer orders and maintain customer records
- Assist with product enquiries and after-sales support
- Follow up customer requests and quotations
- Support day-to-day office administration
- Assist with inventory and stock-related administration
- Provide general support to the sales and customer service team

About You

- Fluent in English and Mandarin
- Previous customer service,



administration or sales support experience
- Solid communication and organisational skills
- High attention to detail
- Proficient in Microsoft Office
- Driver's Licence and own vehicle required

What We Offer

- Stable full-time employment
- Friendly and supportive team
- On-site parking
- Training and career development opportunities
- Sponsorship opportunities for suitable long-term employees

Flexible Shifts Available: Day Shift: 9:00am - 6:00pm

Evening Shift: 6:00pm - 3:00am

Please indicate your preferred shift when applying.

Apply now through SEEK with your resume.

📌 Skywhip Customer Service & Administration Officer (Williamstown North)
🏢 East Enterprises Group
📍 Williamstown North