Job Description

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Using your exceptional organisational skills and attention to detail, you’ll manage documentation, records, reporting, and team logistics while helping create a welcoming and productive environment for visitors, volunteers, and staff.

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ABOUT THE ROLE

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- Provide essential administrative and operational support that helps keep Wayside’s programs and visitor services running smoothly.
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- Coordinate and maintain staff rosters, ensuring appropriate coverage across programs and services.
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- Manage roster changes, leave requests and shift adjustments in line with organisational policies and award requirements.
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- Prepare and maintain program documentation, correspondence, presentations, templates and resources.
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- Ensure accurate record-keeping, filing systems and data integrity across program operations.
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- Support reporting and data collection processes that inform decision-making and continuous improvement.
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- Maintain and update Programs SharePoint, ensuring information is current, accessible and user-friendly.
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- Coordinate meetings, training sessions, events and program logistics, including room bookings and catering.
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- Process program expenses, invoices and purchasing requests while ensuring compliance with financial procedures.
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ABOUT YOU

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- Able to build rosters competently and autonomously
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- Highly organised with strong attention to detail
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- Able to manage competing priorities
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- Confident communicator who builds strong relationships across the organisation
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- Strong working knowledge of Microsoft Office
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ABOUT WAYSIDE

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Wayside Chapel has provided unconditional love, care and support to the most marginalised people on and around the streets of Sydney since 1964. Our mission is to create a community with no ‘us and them’,



and address underlying issues of inequality, wellbeing and loneliness.

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From our centres in Kings Cross and Bondi and through outreach teams, we offer a range of support services that place dignity, respect and low at the heart of what we do.

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Every day, we walk alongside people facing homelessness, addiction, mental health challenges and isolation. We provide care that is trauma informed, respectful and human.

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OUR VALUES

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Connection - Moving Together

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Accountability – Doing the Work

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Dignity – Seeing the Person

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Courage - Staying in the Room

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Openness – Looking a Little Deeper

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WHAT’S IN IT FOR YOU?

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- Five weeks’ annual leave
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- Flexible/hybrid working options
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- $15,900 of your annual salary tax-fee through generous
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- NFP salary packaging
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- Paid cultural and ceremonial leave
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- Cultural loading allowance
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- Employee Assistance Program – free, confidential counselling service
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- Tenure Leave after 2 years employment
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- Gifted day of Christmas Leave
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- Wayside is a registered portable long service leave employer
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HOW TO APPLY

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To apply, submit your resume and a brief cover letter outlining your relevant experience and why you’re passionate about this opportunity. For any questions about this role, please email

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Wayside is an Equal Opportunity Employer that provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

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Before an offer of employment, candidates will be required to complete the pre-employment checks, including reference checks and a background check.

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📌 Programs Team Assistant (Rushcutters Bay)
🏢 Wayside Chapel
📍 Rushcutters Bay