About the role

Store Manager role responsible for overseeing daily store operations, leading a team, managing finances, and ensuring customer satisfaction across all service areas.

Key responsibilities:

Customer Service:

- Consistently deliver exceptional service to every customer.
- Address inquiries, feedback, and concerns swiftly and professionally.
- Advise customers on how to use products effectively while actively promoting menu offerings.

Team Leadership:

- Oversee the recruitment, training, and supervision of staff to build a cohesive, high-performing team.
- Cultivate a positive and inclusive work environment.
- Organize staff scheduling and manage labor costs efficiently.

Operational Management:

- Manage daily store operations to ensure smooth and efficient delivery service.
- Define and adjust the product range, inventory levels, and service benchmarks to meet customer needs.
- Maintain detailed records of inventory and financial transactions to support performance monitoring.

Financial Management:

- Supervise financial recordkeeping and manage the store’s budgeting process to meet targets.
- Monitor sales trends and implement strategies to achieve revenue goals.
- Collaborate with management to set competitive pricing that supports annual sales objectives.

Marketing and Promotion:





- Assist in the execution of marketing campaigns and promotional initiatives.
- Enhance customer engagement by effectively advertising products and services.

Compliance and Safety:

- Ensure all operations adhere to occupational health and safety standards.
- Uphold food safety and hygiene practices in line with company policies and legal requirements.
- Perform regular safety audits and risk assessments to maintain a secure environment.

Inventory and Purchasing:

- Develop and implement procurement strategies to maintain optimal stock levels.
- Manage supplier relationships and negotiate favorable terms.
- Monitor inventory turnover to minimize waste and ensure efficient stock management.

About you

- Ensure all operations adhere to occupational health and safety standards

- Uphold food safety and hygiene practices in line with company policies and legal requirements

- Perform regular safety audits and risk assessments to maintain a secure setting

- Develop and implement procurement strategies to maintain optimal stock levels

- Manage supplier relationships and negotiate favorable terms

- Monitor inventory turnover to minimize waste and ensure efficient stock management

📌 Store Manager (Sydney)
🏢 LH Holding NSW
📍 Sydney