Store Manager – Retail | Customer Experience | High-Value Transactions Wollongong | Full-Time Are you a confident retail leader who enjoys being hands-on, building strong customer relationships and taking genuine ownership of a store’s performance? We’re currently partnering with a well-established, customer-focused business to recruit a Store Manager for their top-performing store in Wollongong. THE OPPORTUNITY As Store Manager, you’ll take ownership of the day-to-day operation of one of the business’s top-performing locations, leading a small team and ensuring the store continues to deliver an exceptional customer experience and strong commercial results.

You’ll be responsible for:

- Leading, coaching and motivating a small, customer-focused team
- Driving sales, KPIs, conversion and overall store performance
- Building strong customer relationships and confidently explaining products and services
- Managing cash handling, reconciliation and day-to-day financial processes
- Ensuring operational, security and compliance procedures are consistently followed
- Managing opening and closing procedures and daily store operations
- Supporting rostering, training and performance management
- Identifying opportunities to further grow sales and improve store performance
- Maintaining the high standards expected of a top-performing location WHAT’S ON OFFER?
- Remuneration package $75,000 (inclusive of Super) + OTE up to $40k




- Monthly performance-based bonus scheme with potential to earn up to approximately $40,000 additional
- Choose your roster! Five-day working week with options including Monday–Friday, Tuesday–Saturday or Sunday–Thursday
- Genuine autonomy within a smaller-format store environment
- The chance to lead a top-performing location and have a direct impact on its continued success
- A hands-on leadership role where your commercial performance directly contributes to your earning potential
- Opportunity to join an established and growing business
- A customer-focused environment where accuracy, trust and service are highly valued WHAT WE’RE LOOKING FOR We’re interested in speaking with retail leaders who can demonstrate:
- Strong commercial awareness and a proven track record of achieving targets
- Excellent attention to detail and confidence handling transactions and financial processes
- The ability to work autonomously while remaining hands-on
- Strong communication and relationship-building skills
- A genuine interest in working in a customer-facing, sales-focused environment WHY THIS ROLE? This is an opportunity for a commercially minded retail leader to step into a high-performing Wollongong location, take genuine ownership and lead a team while continuing to build on the store’s success. If you enjoy being close to the customer, leading from the front and being rewarded for strong commercial results — with the added benefit of roster flexibility — we’d love to hear from you. Apply now for a confidential conversation.

📌 Store Manager - Wollongong
🏢 Retailworld JobAdder
📍 Wollongong