Job Description

Receptionist/ Client Liaison - Arcare Hove n
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- Arcare Hove is a 121-bed residence, offering a unique opportunity for a Receptionist to be the first point of contact for residents, families, and visitors. Play a key role in supporting daily operations, coordinating communications, and contributing to exceptional service delivery within our South Australian residence.
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- Opportunities for Career development and Career Progression: Arcare's proven track record of developing Senior Leaders.
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- Promotes and Supports a Healthy Work-Life Balance
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- State-of-the-art facilities and a beautiful working environment
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- Exclusive employee discounts (Apple, Samsung, Travel, Health Insurance, Gyms & more)
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- Employee Assistance Program
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- Reward & Recognition programs
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nAbout the Role n
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You will play a vital role in ensuring a welcoming and professional front-of-house experience for residents, families & visitors; managing communications, supporting administration systems, and contributing to a warm and well-run residence.

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Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.

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nYour key responsibilities will be: n
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- Welcoming residents, visitors and families, creating a positive and inviting atmosphere
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- Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently
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- Scheduling appointments for residents to see medical professionals,



therapists or other service providers as needed
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- Registering and monitoring visitors, ensuring security and safety protocols are followed
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- Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary
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- Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries
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nSkills & Experience n
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- Sound administrative skills with the ability to support rostering and team member allocations
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- Experience using employee scheduling software such as Humanforce or Time Target (desirable)
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- Adaptable, passionate and willing to learn
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- Collaborative approach
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- Friendly and effective communication abilities
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If you're someone who thrives in a people-focused role and takes pride in delivering exceptional service, we'd love to hear from you

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nAbout Arcare n
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As one of Australia's leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple - building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

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Please note that you must have Australian Working Rights and an NDIS Worker Screening Check (or be willing to obtain).

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Arcare values diversity within our workforce and is an equal opportunity employer.

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📌 Receptionist (Adelaide)
🏢 Arcare
📍 Adelaide