Job Description

The purpose of the Engagement and Marketing Officer is to foster a positive and inclusive campus experience by facilitating student engagement, developing, and delivering student-focused communications, media and marketing campaigns, and coordinating a diverse range of services, activities and events that bring students together, promote wellbeing and support student development at Southern Cross University, Gold Coast campus.

Key responsibilities n

Plan, coordinate, and deliver student engagement events and activities both on campus and in the surrounding community

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Develop an engaging and varied events program that responds to student interests and needs

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Encourage participation and create opportunities for connection that contribute to a positive student experience

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Develop and maintain the look, feel and overall brand presence across communications, social media, marketing materials, events and student-facing platforms

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Create and coordinate engaging social media campaigns, promotional content and communications

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Build awareness of services, programs, events and activities to strengthen connection with students

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Respond to student enquiries and deliver student support services

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Assist students with individual concerns and represent their interests where appropriate

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Assist student clubs and societies with design and creative concepts for engaging student activities

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Provide guidance and support on matters that may impact their overall experience while studying

Work requirements n

Degree in Marketing, Business, Events, Social Science or other relevant area

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Minimum 1-year previous experience in Events and Marketing

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Excellent communication skills and ability to work with a wide range of stakeholders

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Ability to work occasional after hours or weekends if required for events and courses

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Knowledge and experience of student recreation and events such as clubs and volunteering

Selection criteria n

Understanding and experience in marketing and design

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Demonstrated skills in working with and knowledge of Microsoft Office and Adobe Suite programs

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Demonstrated skills in publishing and website software

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Proven ability to manage and promote events

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Understanding of issues relevant to students and knowledge of student matters

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Strong organisational, leadership and problem-solving skills

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Ability to work effectively in a team

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Demonstrated understanding of university industry trends and SSAF legislation

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A capacity for adaptability and flexibility in a rapidly changing setting

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Demonstrated commitment to cultural diversity and a working knowledge of equity and WHS principles in the workplace

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Highly developed communication skills, both written and verbal.

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Successful applicants MUST demonstrate the following:

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Strong computer skills and high attention to detail

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Motivated, with a great work ethic

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Problem-solving skills and the ability to juggle tasks

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Adaptability to thrive in a fast-paced, ever-changing environment

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Remuneration on a highly desired Higher Education Industry Award.Applications close 5pm, Sunday1 November 2026.

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📌 Engagement and Marketing Coordinator (City of Gold Coast)
🏢 CoastRs
📍 City of Gold Coast