Job Description

This is hands‑on, customer‑facing position will see you as first point of contact for customers, where you will play a key role in creating a positive experience, assisting with enquiries whilst sourcing products to meet their needs.

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This role is a mix of responsibilities and one that will be ideal to an individual who takes pride in achieving their responsibilities whilst offering an outstanding customer experience.

Key Responsibilities n

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- Welcoming and assistingcustomers on the showroom floor
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- Providing product advice and building robust customer relationships
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- Handling phone and email enquiries in a professional and timely manner
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- Supporting customers from initial enquiry through to order placement
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- Maintaining a clean, well‑presented, and fully stocked showroom
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- Processing customer payments and finalising sales
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- Assisting with end‑of‑day procedures including secure lock‑up
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This is hands‑on, customer‑facing position will see you as first point of contact for customers, where you will play a key role in creating a positive experience, assisting with enquiries whilst sourcing products to meet their needs.

n

This role is a mix of responsibilities and one that will be ideal to an individual who takes pride in achieving their responsibilities whilst offering an outstanding customer experience.

Key Responsibilities n

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- Welcoming and assistingcustomers on the showroom floor
n
- Providing product advice and building strong customer relationships
n
- Handling phone and email enquiries in a professional and timely manner
n
- Supporting customers from initial enquiry through to order placement
n
- Maintaining a clean, well‑presented, and fully stocked showroom
n
- Processing customer payments and finalising sales
n
- Assisting with end‑of‑day procedures including secure lock‑up
n

About You nn
- Passion for customer service and creating positive experiences
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- Strong communication skills and confidence dealing with business customers
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- Approachable, proactive, and solutions‑focused
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- Well organised with good attention to detail
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- Reliable and trustworthy, with experience handling payments
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- A team player who enjoys working in a busy environment
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Hours & Employment Type nn
- Permanent part‑time or full‑time opportunities available
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- Ideal hours are around 30 per week , with flexibility for the right person
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Additional information nn
- Flexible permanent role - part‑time or full‑time hours available
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- Varied, hands‑on position - customer service, sales, admin, and showroom duties
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- Competitive hourly rates - based on experience
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📌 Showroom Customer Service Assistant (Port Stephens)
🏢 Recruit Personnel
📍 Port Stephens