Introduction

About Us The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region.

Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.

Description

Make a Difference – Support People to Live Independently and Thrive

Mai-Wel is looking for a Support Worker Superstar who is open for a unique opportunity! We are looking for the right person to join our support independent living SIL team. You will need to bring compassion, positivity and professionalism to every shift! You will have a desire to be reliable and be the perfect person to fulfill the gaps we have with your strong reliability and willingness to work.

Applicants must be available to work overnights, sleepovers, and afternoon shifts, including weekdays, weekends, and public holidays as rostered.

About the Role

As a Support Worker in our SIL team, you will provide high-quality, person-centred support that enables participants to live meaningful, independent lives in a secure, respectful home environment.

You will

- Provide person-centred support aligned with individual care plans and participant goals

- Support participants with daily living activities, personal care, skill development, and afternoon and overnight routines as required

- Actively promote independence by encouraging participants to build life skills and confidence

- Create a safe, welcoming, and respectful home environment for all participants





- Respond to participant support needs calmly and appropriately, following care plans and escalation procedures

- Follow care plans consistently, confidently, and competently to ensure high-quality support delivery

- Maintain accurate documentation and provide clear handovers to support continuity of care

- Work collaboratively with leadership to solve problems, share ideas, and contribute to continuous improvement

- Build strong, respectful relationships with participants while maintaining professional boundaries and dignity of care

- Contribute to a positive team culture built on respect, reliability, and excellence

- Work rostered overnights, sleepovers, and afternoon shifts, including weekdays, weekends, and public holidays

- Travel between sites and adapt to different home environments as required

What We’re Looking For

We’re looking for Support Workers who understand the responsibility, privilege, and impact of supporting people in their own homes.

To be successful in this role, you will bring:

- Flexible thinking – You can adapt quickly when participant needs change

- Dependability when it matters most – You are reliable, attentive to participant needs, and bring a positive attitude to every shift

- Professional commitment – You take pride in your work and follow through on commitments

- Resilience – You remain steady, solution-focused, and calm in challenging situations
- A positive attitude – You actively contribute to a respectful, supportive, and positive team culture




- A genuine passion for independence building – You support participants to build confidence and independence in line with their individual goals

- Strong communication skills – You communicate effectively with leadership and team members and provide clear, accurate shift handovers

- Respect for home environments – You understand you are entering someone’s home and treat it with dignity and care

- Care plan confidence – You are competent, consistent, and detail-focused in following support plans

- Required shift availability – You must be available to work overnights, sleepovers, and afternoon shifts, including weekdays, weekends, and public holidays as rostered

- Genuine purpose and care – You bring compassion, commitment, and meaning to the work you do

Skills And Experiences

About You

You are a purpose-driven, reliable, and patient Support Worker who is passionate about empowering people with disability to live fulfilling, independent lives. You value meaningful work, high standards, and being part of a team that supports, challenges, and values you while making a real difference in people’s lives.

Essential:

- Experience working as a Support Worker or in a similar role

- Availability and commitment to work overnights, sleepovers, and afternoon shifts, including weekdays, weekends, and public holidays as rostered

- Strong communication skills

- Ability to work independently and as part of a team

- Current Australian driver’s licence and a fully insured vehicle

- NDIS Worker Screening Clearance

- Current Police Check

- Working with Children Check

- First Aid and CPR certificates (or willingness to obtain)

Desirable:

- Certificate III or higher in Disability, Individual Support, or Community Services

Apply ASAP with your cover letter and resume via SEEK or our website. Please outline your availability for overnights, sleepovers, and afternoon shifts in your cover letter.

📌 Support Worker - Afternoons and Overnights (Maitland)
🏢 Employee and Manager Self-service
📍 Maitland