Job Description

30hours per week - Sunday - Thursday roster

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Are you passionate about AFL and providing excellent customer service?

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The AFL Store Chadstone is looking for an energetic and customer-focused retail professional to join our team at one of Australia's premier shopping destinations. This is not your average retail role - Chadstone is a flagship location, and we're looking for someone who understands what it takes to create an outstanding store experience in a high-profile retail environment.

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What We're Looking For

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We’re looking for an experienced, customer-focused retail person who is motivated by delivering exceptional results, outstanding service, and strong in sales.

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You will bring:

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A proven track record in retail sales and customer service excellence.

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High energy, enthusiasm, and a positive attitude that inspires both customers and team members.

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Experience working in a retail store environment, high-volume retail environment, or premium shopping centre.

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A genuine passion for AFL and an understanding of the importance of the game to our customers.

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A robust interest in merchandise, with excitement about helping customers find the perfect purchase.

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Demonstrated ability to create exceptional customer experiences that drive loyalty and repeat business.

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Demonstrated ability to drive shopper conversion by engaging with the customers, ability to recommend products that enhance their shopping experience.

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Confidence in multi-serving customers while maintaining a high level of service.

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The ability to create an engaging, memorable, and welcoming in-store experience.

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What You'll Be Doing

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Delivering outstanding customer service and building strong customer relationships.

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Driving sales performance through proactive selling and customer engagement.

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Creating an exciting and engaging store environment.

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Maintaining exceptional visual merchandising and store presentation standards.

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Supporting daily store operations and contributing to team success.

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Leading by example and promoting a positive, customer-first culture.

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Why Join The AFL Store?

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Work with Australia's most recognised AFL retail brand.

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Be part of a flagship store environment at Chadstone.

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Surround yourself with the latest AFL and licensed merchandise.

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Join a passionate and supportive team.

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Opportunities for career development and growth.

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If you're an AFL fan who loves retail, thrives on customer interaction, and understands how to create a world-class shopping experience, we'd love to hear from you.

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Only successful candidates will be contacted.

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📌 Assistant Store Manager (Melbourne)
🏢 The AFL Store
📍 Melbourne