Job Description

Weekend Pub Security / Crowd Controller

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Friday & Saturday Nights Grand Hotel Healesville

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The Grand Hotel Healesville is looking for an experienced and reliable Crowd Controller to join our team for regular Friday and Saturday night shifts .

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We're a country pub in a small community , so we're looking for someone who understands that good security is as much about people skills as it is crowd control .

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You'll need to be friendly and approachable with our regulars, know how to read a situation, and be experienced enough to step in calmly when needed. We're not looking for a nightclub-style approach - we want someone who understands the relaxed, community feel of a country pub while still keeping our staff and patrons secure.

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The role includes:

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Friday & Saturday night shifts

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Regular ongoing work

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Monitoring the bar, beer garden and surrounding areas

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Keeping an eye on patron behaviour and RSA issues

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De-escalating situations calmly before they become a problem

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Assisting staff with refusing entry or removing patrons when necessary

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Helping us maintain a safe, friendly workplace for everyone

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About you:

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Current Victorian Crowd Controller licence

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Experienced in pub, bar or hospitality security

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Reliable and punctual

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Confident without being confrontational

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Friendly, approachable and able to have a laugh

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Good judgement and strong communication skills

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Someone who understands country pub culture and a close-knit community

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We're Tom & Lisa , local owners of the Grand Hotel Healesville. We're hands-on in the business and genuinely care about our staff and the people who walk through our doors.

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We're looking for someone who will become part of our team - not just someone standing at the door.

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If this sounds like you, we'd love to hear from you.

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Grand Hotel Healesville Est. 1888

📌 Pub Security (Mount Toolebewong)
🏢 Grand Hotel Healesville
📍 Mount Toolebewong