The Client

Hornsby & Kuring-Gai Montessori Society is an approved early childhood education provider operating in Hornsby, New South Wales. They are seeking an experienced Office Manager to join their team.

The Role

The position is responsible for coordinating office personnel, allocating resources, maintaining operational standards, managing records and reporting systems, and ensuring effective communication between internal departments. The role also contributes to workforce planning, process improvement, staff development, and operational compliance to support business objectives.

This is a full time position with an annual salary between $80,000 to $85,000 plus superannuation. The role is based in Hornsby, NSW 2077.

The Responsibilities

- Coordinate the day-to-day office administration of the early childhood education service to ensure smooth, compliant and well-organised centre operations.
- Manage administrative systems relating to enrolments, family records, child attendance, staff records, correspondence, reporting and service documentation.
- Support the Centre Director and management team with operational coordination, workforce administration, parent communication and internal reporting.
- Oversee enrolment administration, including responding to family enquiries, maintaining waitlists, processing enrolment documents and updating child and family information.
- Maintain accurate records in accordance with service policies, privacy requirements, childcare administration standards and relevant early childhood education obligations.
- Coordinate communication between management, educators, families, suppliers, external providers and relevant regulatory or support bodies.
- Assist with staff administration, including rosters, leave records, onboarding documentation, training records and employee file maintenance.
- Supervise and coordinate administrative personnel, including allocating responsibilities, monitoring work performance,



establishing work priorities and identifying staff training and development needs.
- Develop, implement and review office policies, administrative procedures and operational workflows, ensuring efficient office operations, effective resource allocation and compliance with organisational and regulatory requirements
- Support compliance administration by maintaining records for policies, procedures, incident forms, medical information, attendance records, risk assessments and service audits.
- Coordinate office resources, supplies, equipment, learning materials and administrative support requirements to ensure the service operates efficiently.
- Manage accounts and administrative support tasks, including invoices, fee records, supplier documentation, purchase requests and basic financial administration.
- Assist with preparation of operational reports, enrolment data, attendance records, staffing information and management updates.
- Support workplace health and safety administration, including maintenance requests, contractor coordination, emergency records, safety documentation and follow up on corrective actions.
- Maintain confidential child, family and employee information with a high level of accuracy, professionalism and discretion.
- Identify opportunities to improve office procedures, document control, family communication, administrative workflows and overall service efficiency.
- Support continuous improvement initiatives that strengthen administrative quality, compliance readiness, staff coordination and the experience of families using the service.





The Requirements:

- Must hold a minimum Bachelor Degree or higher qualification in Business Administration, Management, or a related field.
- At least 12 months full-time' experience in office administration, operations coordination, business support or office management within an early childhood education environment.
- At least 12 months full-time' experience managing administrative systems, enrolment records, family records, staff records, attendance information, correspondence and service documentation.
- At least 12 months full-time' experience supporting centre operations, including parent communication, enrolment administration, staff rostering support, supplier coordination and management reporting.
- At least 12 months full-time' experience maintaining confidential child, family and employee information in accordance with privacy, document control and organisational requirements.
- At least 12 months full-time' experience supporting compliance administration, including policy records, incident forms, medical records, attendance records, risk assessments, audit preparation and regulatory documentation.
- At least 12 months full-time' experience using office management systems, Microsoft Office applications, childcare management systems, digital filing systems and business administration software.
- Strong knowledge of office administration procedures, workflow coordination, document management, customer service standards and operational support within a regulated education or care environment.
- Strong organisational, communication and stakeholder coordination skills, with the ability to liaise professionally with families, educators, management, suppliers and external service providers.
- Ability to manage competing priorities, maintain accurate records, support service operations and contribute to continuous improvement within structured deadlines.

📌 Office Manager (New South Wales)
🏢 Labour Support Group
📍 New South Wales