Job Description

About the role Black Truck & Ag' is seeking a talented Parts Interpreter to join our team in Chinchilla, QLD. In this full-time position, you will be responsible for providing expert advice and support to customers, ensuring they receive the right parts and accessories for their vehicles and equipment.

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What you'll be doing

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Assist customers in-person, over the phone, and via email to identify and locate the appropriate parts and accessories for their needs

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Utilize your technical knowledge and problem-solving skills to provide accurate and timely information to customers

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Maintain inventory levels and identify opportunities to improve product availability

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Collaborate with the sales and service teams to ensure a seamless customer experience

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Provide exceptional customer service and build strong relationships with both new and returning customers

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Participate in regular training to stay up-to-date with new products and industry developments

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What we're looking for

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Relevant experience in a parts interpretation or customer service role within the automotive or agricultural industries

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Strong technical knowledge and understanding of vehicle and equipment parts and accessories

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Excellent communication and customer service skills, with the ability to provide clear and concise information

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Proficient in using computerised inventory and ordering systems

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Attention to detail and the ability to work accurately under pressure

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A positive, friendly, and helpful attitude

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What we offer At Black Truck & Ag', we are committed to providing our employees with a supportive and rewarding work workplace. In addition to a competitive salary, we offer a range of benefits, including:

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Ongoing training and development opportunities

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Discounts on products and services

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Opportunities for career advancement

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A collaborative and friendly team culture

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About us Black Truck & Ag' is a leading provider of parts, service, and equipment for the automotive and agricultural industries in regional Queensland. With a reputation for quality, innovation, and exceptional customer service, we are dedicated to supporting our local communities and helping our customers succeed.

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If you are excited about this opportunity and believe you have the skills and experience to excel as a Parts Interpreter, we encourage you to apply now.

📌 Parts Interpreter (Chances Plain)
🏢 Harvey Black Group Pty
📍 Chances Plain