Job Description

Allied Health receptionist/admin assistant This is a real role, in a real clinic, with a real team n

We’re a busy, well-loved allied health clinic in West End and we’re looking for someone to join us at the front desk — the person who sets the tone for every single patient who walks through our door.

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This isn’t a sit-quietly-and-answer-phones role. We’re a multidisciplinary physio, Pilates, Dietetics, and Massage clinic and our reception desk is the engine room — high volume, fast-paced, genuinely significant work. We need someone who gets that and loves it.

What the role actually looks like n

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- Part-time , up to 28 hours per week across our clinic operating hours — early mornings and late evenings are part of the roster, so flexibility is essential
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- Managing our busy appointment books using our health practice management software (
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- Patient check-in and check-out, phone and email enquiries, scheduling and rescheduling
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- Processing payments, Medicare, health fund claims, and billing
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- Supporting our team of physios, Pilates instructors,Dietitian and massage therapists with day-to-day admin
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- Keeping the front desk running smoothly — organised, welcoming, and on top of it
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What we’re actually looking for n

Experience matters — but honestly, who you are matters more.

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You’ll tick most of these boxes:

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- Health PMS experience is a bonus
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- Experience in health admin or medical/allied health reception is a big plus
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- Full Australian working rights — we’re not in a position to offer sponsorship
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- Able to work early morning and late evening shifts (and possibly Saturday mornings)
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- Available to start soon — immediately is a bonus
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But the thing we care about most is this: are you genuinely a people person?

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We mean someone who lights up when a patient walks in — not just someone who can manage it professionally. Someone who remembers names, who makes people feel calm when they’re in pain or anxious, who has the kind of warmth you can’t train.

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We also need someone who:

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- Works well in a team and genuinely enjoys it — we’re collaborative here, not siloed
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- Has a can-do attitude and doesn’t wait to be told twice
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- Is willing to work hard and learn — we’ll invest in you if you invest in us
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- Handles a busy, sometimes unpredictable environment without losing their cool
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- Communicates openly and honestly — with patients and with colleagues
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Your application will include the following questions:

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- Which of the following statements best describes your right to work in Australia?
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- How many years' experience do you have as a Receptionist and Administration Assistant?
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- Which of the following medical practice management software do you have experience with?
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- Do you have experience in administration?
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- How much notice are you required to give your current employer?
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📌 Allied Health receptionist/admin assistant (Brisbane)
🏢 Revive Ashgrove
📍 Brisbane