Job Description

Summary:

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As a Customer Service Assistant at Pizza Riveria, you will play a vital role in delivering exceptional service to our customers in the vibrant hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to gain valuable experience while contributing to a friendly and agile team environment.

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Responsibilities:

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- Greet customers warmly and assist them with their orders
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- Provide information about menu items and specials
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- Handle customer inquiries and resolve any issues promptly
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- Maintain cleanliness and organisation of the service area
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- Process transactions accurately and efficiently
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- Assist in food preparation and presentation as needed
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- Collaborate with team members to ensure smooth operations
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Qualifications:

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- No formal education required; a passion for customer service is essential
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- Previous experience in a customer service role is an advantage but not mandatory
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- Strong communication and interpersonal skills
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- Ability to work in a fast-paced environment
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- Basic numeracy skills for handling transactions
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- Flexibility to work varied hours, including evenings and weekends
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Customer Service (Phone/Counter)

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A junior candidate is ideal for this position, preferably with some experience or at least the confidence to handle phone order and serve customers. Approximately 6 - 9 hours per week.

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📌 Pizza Riveria - Customer Service assistant (Pallarenda)
🏢 Ottos Group
📍 Pallarenda