Job Description

Are you looking for a rewarding administration and reception opportunity? Join our team and make a positive difference in our community.

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DVNQ is looking to welcome an administration extraordinaire to join our Corporate Services team.

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This is an exciting opportunity to take the next step in your administration career whilst making a significant difference to the lives of those impacted by domestic and family violence.

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About us

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DVNQ is committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by domestic and family violence (DFV). Established in 1994, DVNQ operates in North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.

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Our values-Integrity, Compassion, Advocacy, Innovation, and Collaboration -are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success.

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Learn more about us at:

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About the role

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Salary and Benefits

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- Permanent Full-Time SCHADS Level 2
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- Salary packaging options up to $15,900 greatly increasing your take home pay (superannuation can be paid in addition to this, subject to any ATO limit where applicable)
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- Novated leasing available through our salary packaging provider.
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- Christmas leave granted in addition to 4 weeks annual leave (pro rata basis).
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- 17.5% annual leave loading.
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- Monday to Friday working pattern with only occasional out of hours work.
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- A supportive induction process and in-house training
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- Regular external professional supervision.
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- Employee Assistance Program.
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- Annual flu injections.
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- Supportive work environment with a commitment to staff wellbeing and career development and generous training opportunities.
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About you

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Successful candidates will be future focused, accountable,



and able to create a positive culture, lifting others up with an energetic, compassionate, inspiring, and engaging manner.

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The successful candidate will be able to demonstrate, with examples, that they are able to meet the following selection criteria.

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Selection Criteria:

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- Experience in reception and office administration, preferably in the human services sector.
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- Accurately update and maintain information in registers and databases.
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- Excellent verbal, written and interpersonal communication skills.
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- Strong prioritisation and time management skills.
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- Communicate in a calm and timely manner, even in the face of competing demands.
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- Ability to be resourceful and proactive when issues arise while maintaining a clear and kind approach.
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- Maintaining communal areas to high standards at all times.
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- Provide support to organising and setting up events.
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- Aligned to and works within the values and principles of the organisation.
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Required Screening

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- Current QLD C Class Driver's License which must remain current during the term of employment.
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- Working with Children Check (Blue Card) which must remain current during the term of employment.
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- Australia: National Police Check Clearance - at organisation expense.
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How to apply

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Please apply through the link in the advertisement that will direct you to our recruitment platform.

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There you will be required to submit:

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- Cover letter addressing each Selection Criteria
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- Resume and 2 professional references (one must be your current or most recent line manager)
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- Proof of education, qualifications/or relevant experience
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Applications close 9am Monday 21st September 2026

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Applications that do not address each Key Selection Criteria or are received after the closing date will not be considered for interview.

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DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.

📌 Administration Assistant (Cranbrook)
🏢 DVNQ
📍 Cranbrook