Division/Section: Infrastructure and Operations - Water

Position Type: Permanent Full Time (9 day fortnight, 36.25 hours/week)

Salary Range: LGO5 - $95,030 - $99,181 per annum + super

Location: Townsville

Application Close: 11:45pm, Thursday 29 October 2026

About The Role

As a Trade Waste Officer, you will play a vital role in protecting Townsville’s wastewater infrastructure and environment by ensuring commercial and industrial trade waste discharges comply with Council’s Trade Waste Management Plan and relevant legislation. Working within Council’s Planning and Development team, you will assess trade waste applications, inspect trade waste installations, investigate compliance matters, and provide specialist technical advice to a diverse range of stakeholders.

This is a rewarding chance for a technical professional who enjoys balancing regulatory compliance with customer service, problem solving, and stakeholder engagement. You will work closely with industry, businesses, government agencies, consultants and internal teams to support sustainable development outcomes and help deliver high-quality services to the Townsville community.

About You

You are a technically skilled and customer-focused professional with experience in trade waste, plumbing, water operations, environmental compliance, or a related field. You have a strong understanding of relevant legislation and industry standards and can confidently assess applications, conduct investigations, and provide practical advice to a wide range of stakeholders.

You are a proactive problem solver with excellent communication skills and the ability to build positive relationships while managing compliance requirements. With a commitment to continuous improvement, safety, and service excellence, you thrive in a collaborative team environment and take pride in delivering outcomes that protect community assets and support sustainable growth.

To Be Successful, You Will Bring:





- Certificate IV in Water Operations (Trade Waste), trade qualification, or a related discipline.
- Experience in trade waste management, plumbing, wastewater, environmental compliance, or a similar regulatory workplace.
- Knowledge of trade waste systems, pre-treatment devices, sewer admission limits, and relevant legislation.
- Robust investigation, assessment and report-writing skills.
- The ability to provide clear technical advice and communicate effectively with a variety of stakeholders.
- Excellent customer service, negotiation and conflict resolution skills.
- Strong organisational skills and the ability to manage competing priorities.
- A current Queensland "C" Class Driver Licence and Construction White Card

For Further Information Review The Position Description. Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community. We have a range of benefits that confirm this commitment:

- 5 weeks annual leave + 17.5% leave loading
- 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Natural Disaster Leave
- Uniforms and PPE provided (if applicable)
- Annual wage progression
- Up to *13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Access to a range of learning and development opportunities,



including on-the-job learning and formal training programs
- Fitness Passport program offering discounted membership to selected health and wellbeing facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program
- The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

Contact Person: Scott Contact Email: [email protected] (for position enquiries only)

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For Further Information Review The Position Description.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact [email protected] or phone 07 4727 9004 for a confidential discussion.

Attachments

- N04475_Trade Waste Officer_PD.pdf

📌 Trade Waste Officer (Townsville)
🏢 Townsville City Council
📍 Townsville