Manning Support Services (MSS) is an award-winning community service organisation that has been operating on the NSW Mid North Coast for more than 40 years. MSS is a multi-service not-for-profit, with a mission to enhance the quality of people’s lives by providing services which enable them to live with dignity and respect.

Kick-start your career with MSS as a full-time Trainee Administration Officer in our Taree administration team. This 12-month traineeship is a great chance to gain hands-on experience, earn while you learn, and complete a Certificate III in Business (Business Administration) with dedicated study time each week.

The Trainee Administration Officer provides support to the administration team in Taree, as well as Forster and Port Macquarie, through reception coverage and a variety of administrative tasks. You'll assist with high-volume incoming calls, data entry, mail handling, and general office duties, while learning and developing new skills in a supportive environment.

The traineeship offers the chance to gain hands-on experience in administration and customer service while completing a Certificate III in Business (Business Administration). The position requires a positive and flexible attitude, accurate attention to detail, and a willingness to assist both internal and external clients in a skilled manner.

Tasks and responsibilities include:

- Welcoming clients, visitors and callers warmly and professionally
- Answering a high volume of incoming calls and directing them to the right team or taking messages
- Providing administrative support including data entry, scanning, filing, emails and mail
- Assisting with receipting, payments, and preparing deposits
- Maintaining reception and shared areas to a high standard




- Supporting the Administration team with general office duties as needed

Selection Criteria Essential Qualifications and Requirements:

- No previous experience is required – full training and support will be provided
- Ability and commitment to completing a nationally recognised Certificate III in Business Administration while working
- Current NSW provisional or full driver’s licence
- Use of a reliable car with current NSW registration and third-party property damage insurance
- Willing to travel between MSS sites (including Forster and Port Macquarie offices) as required
- Current Nationally Coordinated Criminal History Check or willing to get one

Skills and experience

- Ability to learn quickly in a fast-paced environment
- Positive organisational skills with attention to detail
- Comfortable using Microsoft Office programs (Word, Outlook, Excel)
- Strong communication skills, both verbal and written
- Ability to manage multiple tasks and prioritise effectively
- Willingness to adapt and assist across different areas of the organisation
- Sufficient time management skills and self-discipline to keep up with the study schedule

Personal Attributes:

- A friendly and approachable manner, with a genuine enjoyment of helping people
- Enthusiasm, motivation, and eagerness to learn




- Engagement and flexibility to work both independently and as part of a supportive team
- Highly professional, with the ability to act in a compassionate and non-judgmental manner, and a strong desire to provide quality client service
- A self-motivated, can-do approach to problem solving and getting things done
- Awareness of the importance of privacy and confidentiality in all tasks undertaken
- An understanding of the needs of people from a diverse range of backgrounds

What do we offer?

- Flexible working environment with a positive work culture
- On the job training and mentoring, as well as paid study time
- The opportunity to gain a nationally recognised qualification and valuable administration skills in one year
- Salary packaging up to $15,899 p.a. as well as a meal and entertainment card up to $2,650 p.a.
- Bonus leave (3 days p.a.; pro rata for part-time)
- Work for an award-winning community organisation with career development opportunities
- Option of Fitness Passport discounted gym and pool membership

How to Apply

- All candidates must apply using the Seek online process.
- Applications must include a current resume and a cover letter that addresses each of the selection criteria above.

Closing Date The closing date for applications is 4:00pm on Friday 6th of November 2026

Further Information

- Please contact Tayla Corben if you have any questions about the role. Email: [email protected] Phone: (02) 6551 1800 6551 1800).

- For a full position description for this role please email: [email protected]

We encourage and welcome applications from First Nations Australians, people from culturally and linguistically diverse backgrounds and people with disabilities.

📌 Trainee Administration Officer (Taree)
🏢 MSS
📍 Taree