Role: Enterprise Applications Lead (Microsoft Dynamic Lead)
Location: Brisbane
Required Skills & Experience
Essential Experience

- 12+ years of enterprise application management experience.

- 5+ years leading enterprise application portfolios.

- Experience managing SaaS and COTS business applications.

- Robust stakeholder management and executive communication skills.

- Experience working with multi-tiered and distributed architectural landscapes.

- Experience working with offshore and distributed support teams.

- Experience leading application transitions and service stabilization programs.

- Strong ITIL experience with preferred exposure in Service Now.

Technical Expertise
Enterprise Platforms

- Workday

- Dynamics 365

- SAP ECC

- Salesforce

- Aurion

- Kris 21

- Coupa

- Jira

- Confluence

Service Management

- ITIL Service Management

- Incident Management





- Problem Management

- Change Management

- Release Management

- Service Governance

Reporting & Analytics

- KPI Reporting

- SLA Management

- Executive Dashboards

- Operational Metrics

- Audit & Compliance Reporting

Security & Compliance

- Access Management

- Risk Management

- Vendor Governance

- Information Security Controls

- Regulatory Compliance

Preferred Qualifications

- ITIL Foundation / Intermediate Certification

- Agile / Scrum Certification

- Service Delivery Management Experience

- Experience in Community Care, Aged Care is preferred

- Exposure to Digital Transformation and Enterprise Application Modernization Programs

#J-18808-Ljbffr

📌 Enterprise Applications Lead (Brisbane City)
🏢 CareCone Group
📍 Brisbane City