Job Description

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Lead and maintain all aspects of clinical governance, incident management, and quality assurance systems

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Develop and manage the QDMS, version control protocols, and compliance registers

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Facilitate continuous improvement (PCI) and lead audit cycles across clinical and operational services

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Deliver and oversee competency-based clinical education aligned with regulatory training obligations (e.g., ED online, CPD)

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Conduct root cause analysis (RCA), clinical risk assessments, and implementing corrective actions

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Ensure timely and accurate submission of board-level quality and compliance reports

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Manage document silos, risk registers, and lead continuous planning

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Provide strategic oversight of workforce development, rostering integrity, and clinical escalation protocols





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Representing the Quality, Education & Development (QED) function on the Clinical Governance Review Team (CGRT) and Quality Compliance Advisory Board (QCAB)

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Champion a culture of resident-centered care and continuous improvement in resident outcomes

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Act as a liaison with residents, families, and external stakeholders on quality and education matters

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Stay abreast of current research and best practices in aged care quality and education

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Provide mentorship and support to staff in implementing quality initiatives and educational programs

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📌 Quality and Education Manager (Sydney)
🏢 Hyecare Management Pty
📍 Sydney