Job Description

Insurance Administrator - Contract - $35 per hour + Super n

Monday to Friday | 9:00am - 5:00pm

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Are you an experiencedinsurance administrator with exposure togroup insurance inside superannuation ? This is a great opportunity to join a busy, supportive team where you’ll manage policy and claims processes end-to-end, liaise with key stakeholders (insurers, trustees and internal teams), and contribute to continuous improvement.

Key responsibilities n

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- Process insuranceapplications, alterations and cancellations acrossDeath, TPD and Income Protection cover.
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- Coordinate underwriting requirements, includingmedical evidence requests and follow-ups with insurers.
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- Manageend-to-end claims processing , including assessment support, documentation collation, and payment coordination.
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- Liaise withinsurers, trustees and external stakeholders to resolve complex cases efficiently and professionally.
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- Calculate and reconcileinsurance premiums within member accounts.
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- Maintain accurate insurance records across administration systems.
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- Ensure work is completed in line withsuperannuation legislation , trust deeds and policy terms.
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- Identify process improvements and contribute to continuous improvement initiatives.
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Skills & experience nn
- Experience insuperannuation, insurance, or financial services administration .
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- Understanding ofgroup insurance within super (highly regarded).
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- High attention to detail and proven ability to managesensitive/confidential information .
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- Solid stakeholder management and communication skills.
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- Ability to manage multiple cases and prioritise competing deadlines.
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- Familiarity with administration platforms (e.g.Acurity, SuperB , or similar).
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📌 Insurance Administrator (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne