About the role

You'll take inbound enquiries from travel advisors from around the globe and look after each one from first call to final document. Your focus will be premium and luxury itineraries: boutique lodges, five-star hotels, private touring, exclusive experiences and the small touches that make a trip special.

Key responsibilities

- Take inbound enquiries from travel advisors from around the globe
- Look after each enquiry from first call to final document
- Design premium and luxury itineraries
- Build strong relationships with advisors
- Work collaboratively with a supportive team

About you

- Proven experience selling New Zealand, Australia and the Pacific Islands (essential)
- Experience with premium, luxury or tailor-made travel (highly regarded)
- Strong knowledge of high-end accommodation, lodges and experiences
- Excellent communication skills, and a polished phone manner for inbound enquiries
- Strong attention to detail




- Sabre and airfare knowledge (preferred)
- Inbound call-centre or reservations experience (preferred)
- The ability to stay calm and skilled under pressure
- Availability to work Tuesday to Saturday
- At least 2 years of travel industry experience

Benefits

- Tuesday to Saturday roster, with Sunday and Monday off
- Fun, inclusive and friendly Gold Coast team
- Supportive, hands-on management
- Regular social events and a great workplace culture
- Discounted travel opportunities
- Bonuses for exceeding targets

About us

ANZCRO is a highly trusted and well-respected leader in creating unforgettable holidays across Australia, New Zealand and the Pacific Islands. We're a caring, family-owned company that values its people.

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