Job Description

- Join Our Team as a Duty Manager at Canungra Hotel!
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- Are you looking for a rewarding role in a country-style, family-owned hotel? Look no further! Canungra Hotel is seeking a skilled and experienced Duty Manager to join our agile team. With a rich history and a warm, welcoming atmosphere, our hotel is a beloved destination for locals and visitors alike. If you have a passion for hospitality and thrive in a fast-paced environment, this could be the perfect chance for you.
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- Role: Duty Manager
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- Key Responsibilities:
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- - Oversee the smooth operation of daily hotel activities, ensuring exceptional customer service at all times.
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- - Manage and lead a team of dedicated staff, providing guidance, training, and support.
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- - Handle customer inquiries, concerns, and complaints in a professional and efficient manner, striving to exceed guest expectations.
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- - Monitor and maintain compliance with all regulatory requirements, particularly in relation to pokies, Keno, and TAB operations.
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- - Collaborate with other departments to ensure seamless coordination and efficient functioning of the hotel.
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- - Maintain a safe and secure environment for both guests and staff, adhering to health and safety protocols.
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- Requirements:
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- - Minimum of 5 years of experience in a similar role within the hospitality industry.
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- - Proven experience and proficiency in managing pokies, Keno, and TAB operations.




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- - Hold a current RMLV certificate, RSA (Responsible Service of Alcohol), and RSG (Responsible Service of Gambling).
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- - Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse clientele.
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- - Strong leadership qualities, with the ability to motivate and inspire a team.
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- - Flexibility to work nights and weekends as required.
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- Benefits:
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- - Competitive salary package commensurate with experience.
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- - Opportunity to work in a charming, family-owned hotel with a supportive team.
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- - Career growth prospects within a reputable establishment.
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- - Enjoy the beautiful surroundings of Canungra, with its picturesque landscapes and close proximity to national parks.
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- If you are a dedicated skilled with a passion for hospitality and meet the requirements outlined above, we would love to hear from you! To apply, please submit your resume, along with a cover letter detailing your relevant experience and why you would be an asset to Canungra Hotel. Don't miss out on this exciting opportunity to join our team. Apply today!
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- Note: Only shortlisted candidates will be contacted for an interview.
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- Canungra Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 Duty Manager (Boyland)
🏢 Canungra Hotel
📍 Boyland