Our client is a national leading business with extensive potential for the right kind of person. Using ServiceNow as their core ticketing and CMDB solution, they are on the lookout for someone who wants to be part of a business that is now looking to further cement it's reputation as a world leader.

We are looking for:

• Significant ServiceNow development, engineering, configuration or implementation experience
• A track record designing solutions—not simply gathering requirements or coordinating delivery
• Robust knowledge of platform architecture, data and service models, CMDB and integration patterns
• Experience across ITSM, Discovery and Service Mapping; exposure to SecOps or HRSD is advantageous
• Sound understanding of software-development lifecycles, Agile delivery and production support
• Experience leading developers, technical specialists or managed-service teams
• The confidence to challenge designs, explain trade-offs and influence senior technical and business stakeholders




• Strong problem-solving, planning and communication skills
• A practical approach to governance, security, service continuity and continuous improvement

ServiceNow certifications such as CSA, CAD and relevant CIS credentials will be highly regarded, as will ITIL 4 and Agile/Scrum certification.

If you feel like it's time to be part of something great. See yourself working in an important role and want to make a difference and have the patience and knowledge to deliver complex architectural improvements, then this is the position you've been looking for.

If you are a senior ServiceNow developer, technical lead or solution specialist who wants to step into architecture and take genuine ownership of a platform, we would like to hear from you.

Apply now with your resume, or contact Milestone IT for a confidential discussion.

📌 ServiceNow Domain Architect - Technology Applications (Melbourne)
🏢 Milestone It
📍 Melbourne