Job Description

Medical Reception - Audiology/hearing clinic n

Hear Check is an independent audiology/hearing clinic looking for an experienced medical receptionist or administration officer who enjoys a busy workplace, communicates clearly and takes pride in following things through.

n

This is a permanent part‑time position , Monday to Thursday, 8:30am to 5:00pm.

n

This is a hands‑on role combining patient service, administration, appointment coordination and practical hearing aid support . We are looking for someone interested in a long‑term position where they can develop specialist knowledge, build strong relationships with patients and colleagues, and become a trusted member of our growing clinic.

About the role n

You will report to our Practice Operations Lead and Clinic Director , and work closely with our audiologists.

n

Your responsibilities will include:

n

Welcoming patients and providing warm, attentive service in person and over the phone.

n

Managing a changing clinical diary and responding promptly to cancellations and booking changes.

n

Coordinating appointments, recalls and follow‑up, ensuring patients understand what happens next.

n

Maintaining accurate patient records and completing payments and general clinic administration.

n

Learning to provide basic hearing aid cleaning, maintenance, troubleshooting and minor over-the-counter repairs,



with training and clear guidance on when to involve an audiologist.

n

Supporting the smooth day‑to‑day operation of the clinic and helping patients feel comfortable and well looked after.

n

Experience in medical, dental, allied health or another busy service environment would be valuable. Previous audiology experience is welcome, but is not essential .

n

At Hear Check, your work will make a visible difference every day — whether that means helping patients hear more clearly, making an appointment easier to navigate, or ensuring a patient or parent feels understood and supported.

n

You will have the chance to:

n

Develop specialist knowledge in audiology and hearing technology.

n

Learn practical hearing aid support skills through training and guidance.

n

Build genuine relationships with returning patients.

n

Contribute to the growth and development of a close‑knit, happy team.

n

Build a stable, long‑term career in patient services and clinic operations.

n

Audiology administration takes time to master. We are looking for someone who values learning, takes pride in doing things well and wants to become a trusted, knowledgeable and dependable member of our team for years to come.

n

We welcome applicants who can demonstrate the skills, reliability, initiative and patient‑focused approach this role requires.

#J-18808-Ljbffr

📌 Medical Reception - Audiology/hearing clinic (Sunshine Coast)
🏢 seek.com.au
📍 Sunshine Coast