Job Description

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Summary:

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As an Order Taker at Positive Morning Coffee Traders, you will play a vital role in delivering exceptional customer service in the hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to engage with customers, take orders, and ensure a pleasant dining experience. Your contributions will directly impact customer satisfaction and the overall success of our café.

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Responsibilities:

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- Greet customers warmly and take their orders accurately.
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- Provide information about menu items and daily specials.
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- Process payments and handle cash transactions efficiently.
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- Ensure the cleanliness and organisation of the service area.
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- Assist in restocking supplies and maintaining inventory levels.
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- Collaborate with kitchen staff to ensure timely order delivery.
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- Address customer inquiries and resolve any issues promptly.
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Qualifications:

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- No formal education required; however, a passion for customer service is essential.
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- Previous experience in a customer-facing role is advantageous but not mandatory.
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- Strong communication and interpersonal skills.
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- Ability to work in a fast-paced environment and handle multiple tasks.
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- Basic numeracy skills for handling cash and processing payments.
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- A friendly and approachable demeanour.
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📌 Good Morning Coffee Traders - Order taker (Townsville)
🏢 Ottos Group
📍 Townsville