Phoenix Express Logistics is seeking an experienced and driven Warehouse Team Leader to lead daily warehouse operations, manage a growing team, and support the continued expansion of our warehousing services. This role is ideal for a hands-on leader with strong operational knowledge, customer management experience, and a proven ability to develop productive warehouse processes and layouts. You will play a key role in overseeing multiple customer accounts, managing inventory flows, and ensuring operational excellence across all warehouse functions.

Support the Team. Back the Manager. Drive the Growth

Key Responsibilities

• Supervise and lead warehouse staff, ensuring productivity, safety, and performance standards are achieved.

- Manage the daily warehouse operations of inbound receiving, storage, inventory control, and dispatch activities.
- Maintain and improve warehouse processes, procedures, and operational efficiencies.
- Optimise warehouse client stock layouts and efficiencies to support growth and maximise space utilisation.
- Manage multiple customer accounts with varying product ranges, specifications, and pricing structures.
- Maintain accurate inventory records and ensure stock integrity.
- Work closely with customers to understand product requirements and service expectations.
- Prepare customer proposals and support the onboarding of new warehouse accounts.
- Monitor KPIs and identify opportunities for continuous improvement.




- Ensure compliance with workplace health and safety requirements.

Requirements

✅ Previous experience in a Warehouse Supervisor, Team Leader, or Management role. ✅ Proven staff management and leadership experience.

✅ Robust understanding of:

- Warehousing operations
- Inbound receiving processes
- Inventory management
- Product specifications and handling requirements
- Warehouse process development and implementation

✅ Experience managing warehouse growth and facility layout planning.

✅ Ability to manage multiple customers with varied product lines and pricing structures.

✅ Previous experience preparing customer proposals and commercial solutions.

✅ Strong communication and customer relationship management skills.

✅ Experience using CartonCloud WMS is essential or highly desirable.

✅ Forklift licence required.

Benefits

Join a growing logistics business where you'll lead and support warehouse teams, work alongside senior management as the 2IC, drive operational improvements, influence warehouse growth, and build a long-term leadership career with real impact.

- Opportunity to join a growing logistics business.
- Team-oriented and supportive team environment.
- Career growth and development opportunities.
- Competitive salary package based on experience.
- A leadership role with significant impact on business growth and customer success.

Salary negotiated on experience

Apply Now

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