Job Description

IT Support Officer – Level 2 - Full time role for one of clients in Health Care industry n

Our client is looking for Level 2 IT support for 3 months duration and can extend by 1-2 months.

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Start immidiately

Technology / Skills Required for level 1: n

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- 3+ years working as Level 1/2 IT support officer or equivalent client-facing service experience.
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- Demonstrated experience with Windows Server, Active Directory and Windows Desktop
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- NAS and SAN administration experience.
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- Extensive experience with LAN/WAN networking including firewalls, VPN, VLANs and WiFi
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- Knowledge and working experience with Microsoft Azure and other cloud vendors
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- Knowledge and working experience with Microsoft Exchange 2016, Veeam & Manage Engine
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- Fortinet router/firewalls, Ubiquiti switches and access points
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- Cyber security mitigation, security upgrades etc
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- Configuration Skills experience is a must
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Also desirable, but not essential, is experience in: nn
- Sophos & Fortinet Firewalls
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- Networking
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- Service desk ticketing system
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- Microsoft Azure
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- IP Telephony
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- PRTG Network Monitoring System (NMS)
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- Mobile Device Management (MDM)
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- Certifications in Microsoft, VMware, Fortinet, AWS and other relevant vendors will be highly regarded
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📌 Information Technology Support officer - level 2 (Bunbury)
🏢 Exsead Group
📍 Bunbury