Job Description

Brief Job Description

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As the sales consultant here at Neighbourhood you will be responsible for consistently winning recent business via inbound and outbound initiatives, proposing a wide range of digital marketing solutions (web design, SEO, PPC, social media, content and HubSpot Support and onboarding) to small to large-sized businesses across all industries in Australia, New Zealand and internationally. You will ultimately be responsible for the sales success of the business.

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Tasks & Responsibilities

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- Lead in the development of sales strategy working together with the Head of Growth
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- Engaging with key stakeholders within the business and externally in relation to sales and service functions
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- Play a pivotal role in identifying and developing new products and evaluating current offerings' performance
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- Achieve sales targets and collaborate with the managing director on monthly and quarterly goals
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- Provide an accurate forecast of sales results and continuously management of sales activity - new, renewals and upsells
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- Continue to improve and work on pricing & service development
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- Perform a current merchant analysis of client's needs and provide a "winning solution"
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- Ability to communicate effectively on the phone/zoom/in person; close contracts once all clients' needs have been identified and addressed
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- Ensure timely/accurate recording, tracking and reporting of sales activities and customer/competitive information through our CRM
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- Maintain professionalism, personability, and strong work ethics, with a growth mindset and eagerness to collaborate
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Sales specific

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- Handle new inquiries via phone calls, emails, referrals, events, and form submissions
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- Develop proposals in collaboration with the Head of Digital Strategy (HODS)
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- Assist in developing and refining services offered to clients
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- Optimise services through collaboration with operations and HODS
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- Generate and refine sales reports using tools like Databox and prepare monthly/quarterly reports
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Requirements:

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- Computer literacy across multiple sales and marketing-related programs
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- People Management
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- Marketing alignment for SQL
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- Financial and commercial acumen
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- Strong data & analytical skill
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- Presentation skills
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- Experience in a high-volume telecommunication sales position
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- Five-star time management & organisation skills
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- Experience in a high volume/fast-paced industry is preferred; experience in identifying prospective clients through various marketing channels
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- Digital marketing knowledge and experience preferred: SEO, PPC, Social Media, Content Marketing, Web Development, App Development, E-commerce services
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- Experience/knowledge using the following platforms: HubSpot, Semrush (SEO tools), Google Analytics, ClickUp, Qwilr,
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- Be adept at building relationships with clients and be on the lookout for client opportunities
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- Strong team player with a "'can-do" attitude and passion for excellence; self-started, self-motivated and independent
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- Excellent phone manner and articulation (confidence and sense of humour are a huge plus!)
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- Results-oriented and eager to succeed
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- Strong negotiation skills, persistence and resilience
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- A positive attitude with a desire to constantly improve
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- Ability to multi-task and comfortable interacting with other departments
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What's in it for you?

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- 1 week paid Company Retreat each year with the team
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- Gym Membership to Function Well
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- Gain experience with a market leading Digital Marketing Agency
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- Be a part of a family of coworkers who are passionate about what they do and have a great time doing it
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- Work for a business that celebrates and promotes collaboration and allows you to contribute to tangible change and growth within the company
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- Work with exciting Brands & Clients
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- Free coffee, Red Bull, Beer / Wine in Studio
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- Office Dogs
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- Flexible work hours
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📌 Sales Consultant (Bowen Hills)
🏢 Neighbourhood
📍 Bowen Hills