Job Description

Summary:

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As a FOH Shift Manager in the vibrant hospitality and catering industry, you will play a crucial role in ensuring exceptional customer service and operational efficiency at our Bunbury location. This permanent, full-time position is essential for maintaining high standards and fostering a positive environment for both staff and guests, contributing to the overall success of our establishment.

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Responsibilities:

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- Oversee daily front-of-house operations, ensuring a seamless guest experience.
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- Manage and train staff, fostering a collaborative and motivated team environment.
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- Monitor and maintain service standards, addressing any issues promptly.
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- Assist in inventory management and ordering supplies as needed.
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- Handle customer inquiries and complaints with professionalism and care.
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- Ensure compliance with health and safety regulations and company policies.
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- Prepare reports on operational performance and suggest improvements.
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Qualifications:

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- Previous experience in a supervisory role within the hospitality industry.
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- Solid leadership and team management skills.
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- Excellent communication and interpersonal abilities.
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- Ability to work in a fast-paced environment and handle multiple tasks.
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- Basic financial acumen for managing budgets and reports.
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- Flexibility to work various shifts, including evenings and weekends.
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📌 FOH Shift Manager (College Grove)
🏢 Last Slice Group
📍 College Grove