Northern General Bodyworks is seeking a skilled administrative professional to join our team. The ideal candidate is organized, able to multi-task and knows how to provide top-notch customer service. The confidence to take on challenges and grow in this role is the key to success.
The Company n
Northern General Bodyworks is a family owned, automotive body repair business. We are your one-stop accident repair experts, and we offer repairs through all major insurance companies in Australia.
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Greet and assist customers through in-person, phone, and email conversations.
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Gather customer information, provide updates, and collect payment while providing top-notch customer service.
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Answer telephone calls and assist callers as needed. Take messages and follow-up as promised.
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Schedule appointments for customer vehicles.
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Generate and close repair orders.
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Invoice repair orders from BS/Insurance estimates.
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Contact and follow-up with insurance companies regarding payment status.
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Order parts, office supplies and shop supplies.
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Deliver vehicle to customer or other Shearer locations when needed.
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Assist Manager and Body Shop Staff as needed.
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Other duties as assigned.
Education and Requirements: n
High School Diploma or equivalent.
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6 to 12 months related experience and/or training or equivalent combination of education and experience.
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Solid work history that demonstrates reliability.
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Maintain positive attitude and strong work ethic.
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Has a robust personality and adapt to work in fast paced environment.
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Ability to use PCs, printers, and related equipment.
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Body shop experience preferred but not required.
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All applications will remain confidential.
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📌 Receptionist (Melbourne)
🏢 Western General Bodyworks
📍 Melbourne
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