About the role

The Aged Care and Disability Coordinator is responsible for coordinating Aged Care and NDIS programs across the region, while supporting the organisation's business, operational and governance needs. This role involves managing clients registered for HCP, CHSP and NDIS programs, overseeing staffing levels and training, resource management, budgeting, monthly reporting and file management, and providing support and mentoring to Community Services Officers and Team Leaders to ensure protected, high-quality and culturally appropriate service delivery.

Key responsibilities

- Provide advice to the Aged Care and Disability Manager on appropriate staffing levels and manage staffing levels to ensure continuous improvement in service delivery by identifying skills gaps and coordinating staff training schedules

- Manage all clients registered for HCP, CHSP and NDIS programs and coordinate the delivery of these services across the region

- Monitor client contributions, including Medicare and Centrelink

- Negotiate with other Managers and Department heads to utilise existing operational staff when required, while complying with all internal requisition procedures

- Assist the Aged Care and Disability Manager in the development of strategies for the renewal of equipment and assets

- Coordinate requirements for resources and assist in developing plans to ensure resources are available to staff, within budget

- Assist in the development and monitoring of service and Program Plans

- Provide support and mentoring services to Community Service Officers and Community Services Team Leaders





- Provide written monthly reports and weekly log sheets to the Aged Care and Disability Manager on the operation of aged care and disability services

- Liaise with Aged Care and Disability Administration Officer to ensure employee and client files are kept up to date

About you

- Tertiary qualification in Social Sciences, Aged Care Services, Nursing, Health Science or similar

- Awareness of Indigenous and First Nations cultural customs, practices and issues in remote locations and ability to provide effective service delivery coordination in a cross-cultural environment

- Demonstrated interpersonal, written and oral communication skills

- Knowledge and understanding of case management

- Knowledge, understanding and experience working with vulnerable people, such as aged care, disabled people, childcare or similar

- Knowledge of Food Safety, Workplace Health and Safety Regulations within the Aged Services Industry or similar

- Demonstrated proficiency in using a wide range of IT applications, including Microsoft Office suite

- Current Northern Territory "C" Class Drivers Licence with manual driving capacity or ability to obtain, and willingness to work in remote communities

- Current Working with Children Clearance (OCHRE Card) required at commencement of employment or current receipt of an application for an exemption to be approved by SAFE NT

- Current NDIS screening Check or willingness to obtain

About us

Roper Gulf Regional Council is recruiting for this position to join our team in Numbulwar. The Aged Care and Disability Coordinator sits under the Council Services and Community Engagement division and reports to the Aged Care and Disability Manager.

Benefits

- Council vehicle provided

- Accommodation provided

- Ongoing training and upskilling opportunities

- Option for Salary Packaging

📌 Aged Care and Disability Coordinator (Numbulwar)
🏢 Roper Gulf Regional Council
📍 Numbulwar