Dental Practice Manager

UC Dental | Upper Coomera | Full time

Lead a great team and help shape the future of an established practice.

UC Dental is a privately owned dental practice with more than 30 staff, two experienced Principal Dentists and a modern, purpose-built facility.

We're looking for an experienced Dental Practice Manager to join our team as we plan for the retirement of our current Practice Manager.

This is an opportunity to step into an established practice with a strong team already in place, where you can make a genuine difference to team culture, staff development and the way our practice operates.

We value a positive team culture, clear communication and people who take pride in what they do. We're looking for someone who shares these values, enjoys bringing out the best in others and is motivated to continually improve the way a practice runs.

About the role

Working closely with the Operations Manager and Principal Dentists, you'll lead the practice team and oversee the day-to-day coordination of staff, workflow and practice systems.

This is a dedicated, full-time management position, not a reception role. You'll have the opportunity to focus on leadership, staff development and operational improvements, with support from the Operations Manager and department supervisors.

Your responsibilities will include:

· Leading, mentoring and developing staff, setting clear expectations and supporting performance.

· Overseeing day-to-day workflow and helping ensure the practice runs efficiently.

· Managing roster changes, leave requests and staffing adjustments to maintain appropriate coverage.

· Overseeing HR processes, performance reviews, staff meetings and documentation.

· Supporting recruitment, onboarding and ongoing staff development.

· Guiding department supervisors to reinforce management decisions,



support consistent implementation of systems and maintain accountability within their teams.

· Working with department supervisors to identify areas for improvement, develop practical solutions and ensure agreed changes are implemented consistently.

· Maintaining compliance with workplace legislation, modern awards, professional standards and infection control requirements.

· Working collaboratively with the Operations Manager and Principal Dentists on financial performance, monthly accounts and practice KPIs.

· Providing feedback on operational performance, identifying development areas and contributing ideas to support practice growth.

· Identifying opportunities to improve systems, processes and the patient experience.

You'll work alongside the Operations Manager, who oversees the broader operational and strategic direction of the practice. Your focus will be on leading the team, supporting department supervisors and ensuring agreed systems, processes and expectations are consistently followed.

About you

We're looking for someone who is confident leading an established team and enjoys creating a positive, accountable and well-organised workplace.

Ideally, you'll bring:

· Previous experience in dental practice management preferred.

· Strong leadership and people-management skills, with a genuine interest in mentoring and developing staff.

· The ability to guide supervisors, reinforce expectations and ensure decisions translate into consistent action.





· A sound understanding of HR processes, employment legislation and modern awards.

· Experience with practice accounts and an understanding of financial performance and KPIs.

· Confidence using practice management software, accounting systems and Microsoft Office.

· Strong communication, organisation and problem-solving skills.

· The ability to manage competing priorities, address issues confidently and follow tasks through to completion.

· A proactive, solutions-focused approach and a genuine interest in improving the way a practice operates.

Most importantly, you'll understand that successful practice management is about more than keeping things organised. It's about leading people well, building accountability, supporting supervisors and creating an environment where the team can do their best work.

Why join UC Dental?

· An established practice with a team of more than 30 professionals.

· A modern, purpose-built facility in Upper Coomera.

· Support from an experienced Operations Manager and Principal Dentists.

· Department supervisors who help support the team and implement agreed systems and processes.

· The opportunity to make a genuine impact on team culture, staff development and practice performance.

· A privately owned practice focused on continuous improvement and growth.

· The opportunity to contribute ideas, develop systems and help shape the future of the practice.

· Competitive remuneration aligned with experience, skills and the responsibilities of the role.

Interested?

If you're an experienced Practice Manager looking for a dedicated leadership role where you can make a genuine difference, we'd love to hear from you.

Please submit your CV and a brief introduction outlining your management experience and what you're looking for in your next role.

📌 Practice Manager - Dental (Upper Coomera)
🏢 UC Dental
📍 Upper Coomera