Receptionist / Customer Service Coordinator

East Bentleigh | Full-Time | Great Work-Life Balance

Are you a customer service superstar with a knack for upselling and driving sales growth? Our client, a well-established and thriving business in East Bentleigh, is seeking a dynamic Receptionist / Customer Service Coordinator to be the welcoming face and voice of their team.

What You’ll Do:

- Front-of-House Excellence: Warmly welcome visitors, manage calls, schedule appointments, and coordinate general correspondence.
- Drive Sales & Upsell: Identify customer needs to cross-sell and upsell products and services, contributing directly to business growth.
- Administrative Operations: Maintain high presentation standards for reception and meeting spaces while delivering seamless office administration.

What You Bring:

- Proven experience in a receptionist, customer service, or front-of-house sales role.




- Strong ability to engage clients, spot upselling opportunities, and build relationships.
- Exceptional phone manner and written communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Highly organized, proactive, and detail-oriented.

What’s in It for You?

- Competitive remuneration package.
- Vibrant, supportive, and collaborative team culture.
- Up-to-date offices close to public transport and local amenities.
- Consistent weekday hours with excellent work-life balance.

Ready to Apply?

Click APPLY to submit your resume, or contact Debbie or Lauren on 03 •••• •650 for a confidential chat.

Placing Heads Recruitment — Where your job is our business!

📌 Reception/Customer Service (Bentleigh East)
🏢 Placing Heads
📍 Bentleigh East