Job Description

As Night Auditor, you will perform end of day accounting tasks in preparation for the next day’s trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation.

Primary Responsibilities

- Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date
- Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure workplace for guests and staff alike
- Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night
- Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am
- Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality, issuing of room keys, handling credit cards etc
- Handle guest complaints in a positive manner and escalating as required

📌 Night Auditor - Casual (Melbourne)
🏢 AccorHotel
📍 Melbourne