About the company

Our client is a global logistics company with a rapidly growing presence in Australia, operating across Sydney, Melbourne, Adelaide, Brisbane and Perth. Backed by an established international network and solid global capabilities, the business is continuing to expand its Australian operations.

As the team grows, they are investing in local talent and creating a collaborative, quick-paced and entrepreneurial environment. The business is focused on delivering reliable, efficient and customer-focused logistics solutions, underpinned by technology and robust operational capability.

About the role

We are looking for a Logistics Data Analyst to monitor service quality data across our network, uncover what is affecting our service delivery metrics, and turn those insights into practical improvements. You will work closely with operations and business stakeholders, and your analysis will directly shape how we deliver.

What you will do
Monitor logistics quality metrics on a daily, weekly and monthly basis, build and maintain core dashboards.
Setup alerts and flag unusual movements early




Analyse data across the full logistics chain to pinpoint bottlenecks affecting customer experience, then recommend actions and follow them through to resolution
Setup automated delivery of reports and insights to key stakeholders
Track enquiries, complaints, disputes and claims data, produce regular thematic reports, and propose process improvements that reduce cost and lift efficiency

What you will bring
Previous experience in data analysis or data support experience in logistics, supply chain or a related field
SQL skills for data extraction, cleaning and analysis
Advanced Excel skills, including functions and pivot tables, with the ability to automate bulk reporting
Experience with report automation, dashboard builds or process improvement projects is highly regarded
A proactive, accountable approach with clear logical thinking and strong communication skills
Bachelor’s degree in IT, logistics management, statistics, mathematics or a related field

📌 Logistics Data Analyst Mandarin Speaking Sydney
🏢 NorthStone Talent Partners
📍 Sydney