We are looking for someone to join our team who loves engaging and assisting our customers in achieving their window furnishing goals.
About you
Experienced in customer service delivery, you have the resilience to remain calm under pressure.
You have strong active listening skills, can demonstrate empathy for the customer, and focus on their experience.
What will you bring?
Exceptional communication and interpersonal skills to support customers and work with key internal stakeholders
Computer literate - able to use/learn customer relationship management databases effectively (our CRMs of choice are Buz and Zelda, and we use Google)
Experience in a similar role would be advantageous, but more significant is a flair for problem-solving, a flexible attitude, and a "can do" approach
Outstanding organisational skills, close attention to detail, and the ability to manage your time effectively
Well-presented, driven, committed with a positive attitude
Commitment to upholding our values of Quality, Integrity, Ease and Experience
Demonstrated ability to work under minimum supervision and as part of a team
About us
We are an industry leader in the manufacturing and retail space for window furnishings and awnings.
We've been family-run for over 50 years and even after growing so rapidly in the recent past, we are still very much a close-knit team. For more information, check out our website:
The Role
Ownership & responsibility for the day-to-day running of the Fyshwick showroom, ensuring product displays are optimised for experience
Liaising with customers, suppliers & different departments to book appointments, and follow up on quotes in a friendly & timely manner
Helping to serve customers in our showroom, consulting on a number of products and services
Repairing & maintenance of certain blinds that can be completed in the showroom
Full time 5-day-a-week position with working hours (8.30 am to 5 pm)
Can work 1 in 3 Saturdays (9 am to 1 pm) in our Showroom
What's in it for you? Glad you asked!
Market-competitive salary
Free Parking
Job security with a well-established business
Birthdays off
Awesome team culture
We will be processing applications as they are received, so don't hesitate to send in your application, letting us know why you are interested. We can't wait to hear from you.
📌 Showroom Consultant Australian Capital Territory
🏢 Watson Blinds And Awnings
📍 Australian Capital Territory
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