Love Desktop Support? We want someone who enjoys what they do!

We're looking for a Senior Desktop Support Analyst who's been working in desktop support for a number of years, knows their stuff and, most importantly, genuinely loves what they do.

This isn't about finding someone who sees desktop support as a stepping stone into something else. We're looking for someone who enjoys being hands-on, solving technical problems, helping people and being the go-to person when things aren't working.

You'll be joining a busy enterprise environment where no two days are quite the same. You'll be supporting a broad range of users, including senior executives and VIP stakeholders, so being approachable, skilled and outstanding with people is just as important as your technical ability.

What we're looking for:
Solid experience in Level 2 Desktop Support, with strong hands-on troubleshooting skills.
Confident supporting Windows environments, Microsoft 365, hardware, software and mobile devices.
Experience using ServiceNow or similar ticketing systems within an ITIL environment.




Someone who can take ownership of technical issues and see them through to resolution.
Excellent customer service skills and the ability to communicate with people at all levels.
Someone who's comfortable working independently but also enjoys being part of a team and sharing their knowledge.
A proactive problem-solver who takes pride in doing a great job.

The right personality is just as significant as the technical skills. We want someone who's reliable, down-to-earth, enjoys building relationships with users and gets real satisfaction from fixing problems. Someone who's been doing desktop support for a while, is confident in their abilities and genuinely enjoys this type of work.

If you're an experienced Desktop Support professional who loves being hands-on and takes pride in delivering great service, we'd love to hear from you.

Please note: Applicants must already be based in Perth and have full Australian working rights.

📌 Senior Desktop Support Analyst Perth
🏢 Sense Recruitment
📍 Perth