About the role

Heywood Rural Health is seeking a dedicated, detail-oriented qualified to support our Quality & Risk Department. This role supports accreditation activities, incident and feedback management, compliance monitoring, and continuous improvement. You'll also provide administrative support, including preparing agendas and minutes, maintaining the HRH Data Hub and policy system, and sharing quality information with staff.

Reporting to the Quality & Risk Manager, this position plays an significant role in supporting quality, safety, and positive outcomes for our consumers and staff.

Key responsibilities
Support accreditation activities
Manage incident and feedback management
Monitor compliance
Support continuous improvement activities
Prepare agendas and minutes for meetings
Maintain the HRH Data Hub and policy system
Share quality information with staff
Provide administrative support to the Quality & Risk Department

About you
Demonstrated interest in quality programs and enthusiasm for quality improvement activities
Advanced computer skills
Demonstrated attention to detail and ability to complete tasks within allocated timeframes
Solid written and verbal communication skills, including the ability to take meeting minutes,



and write effective reports and submissions
Demonstrated ability to work autonomously and within a team, to achieve the goals and objectives of the Quality and Risk Department
Demonstrated understanding of Just Culture principles
Extensive experience in a similar role or a qualification in administration

About us Heywood Rural Health strives to provide care and services to the community that are personal, protected, effective, and connected. We provide a wide range of care and services including Primary/Community Health, Acute/Urgent Care, and Residential Aged Care. We are person-centred in our approach and offer a holistic, individual service which is caring, inclusive and supportive to all.

Our vision is to be committed to the health and wellbeing of our community, guided by our values of Respect, Responsiveness, Care, and Integrity.

Advantages
Onsite accommodations upon availability
Prime regional living – a stone's throw from Victoria's idyllic coastline
Progressive rural health setting with a solid focus on your development
Supportive CEO and Board
Versatile working is supported where possible
Salary packaging available
Employee Assistance Program
Workplace Coach support

📌 Quality & Risk Administration Assistant Heywood
🏢 Heywood Rural Health
📍 Heywood