About the role

Dr Mallikarachichi's Offices is seeking a diligent individual to support upcoming roster changes. This casual position involves maintaining excellent administrative work and overseeing patient management, while providing updates to doctors. You will perform daily tasks and work collaboratively with other team members in a friendly and supportive work environment.

Key responsibilities
Greeting patients, gathering and entering details
Using the online booking system, to coordinate patient appointments and monitor bookings
Handling all incoming calls and assisting patients with their enquiries
Actioning calls and emails promptly
Facilitating organisation of hospital admissions and retrieving reports from other clinics
Managing patient billing and keeping track of receipts
Writing, proofreading and sending correspondence and discharge letters via Medical Objects
Prioritising tasks to ensure timely and urgent care
Managing daily tasks in the diary for accurate handovers
Collaborating with other staff through open communication

About you
A mature work ethic and reliability
Basic computer knowledge and skills




Previous experience with Shexie or Medical Objects is preferred
Previous work experience in a medical reception setting is preferred but not mandatory
Full Australian work rights
Living within the area
Proactive and rapid learner
Excellent verbal and written communication skills
Great attention to detail
Responsible and ability to take initiative

Benefits
Flexible working hours: minimum 2 full days (8am-5pm) per week
Friendly staff and comfortable working atmosphere
Coffee, tea and snacks bar
New and contemporary facilities
Convenient access to bathrooms
No weekends or after hours
Chance to learn medical terminology and gain insight on the health industry
Walking distance to Sunnybank Plaza during breaks

About us Dr Mallikarachichi's Offices is a reputable private specialist clinic located in Sunnybank that has been providing medical care to the local community for over 5 years. Conveniently located in the new Sunnybank Private Specialist Centre building.

📌 Medical Receptionist Specialist Practice Sunnybank (Australia)
🏢 Important Group
📍 Australia