Reporting to the Managing Director, Pacific, you will run the business with a high degree of autonomy and be accountable for operational performance and EBITDA across Australia. You will lead all Operations, Fleet Distribution, and Maintenance and Damage activities. You will also set the short- and long-term strategy that keeps the business improving.

What you will do
Own the P&L;: forecast and manage revenue and cost budgets, track performance against plan, and act quickly to close gaps
Grow ancillary revenue (upgrades, damage waiver and counter products) and commercial vehicle revenue
Manage and forecast the fleet to optimise revenue per unit, utilisation and customer service
Raise customer satisfaction, using NPS, Google reviews and Booking.com as key measures
Lead, coach and engage a large operations team, and build a robust leadership pipeline and succession plan
Work across a global matrix organisation and contribute to commercial and fleet strategy
Make sure the business meets health, safety, environmental, compliance and ESG standards

What you will bring




5+ years in a senior operations or fleet leadership role, ideally in car rental, mobility or another multi-site, asset-intensive business
Robust financial acumen and a proven record of improving operational efficiency and profitability
Experience leading and developing teams to meet and exceed targets
Confidence managing multiple projects and stakeholders, and communicating with senior leaders
Experience in a US-headquartered multinational, with a transparent understanding of its performance metrics, reporting rhythms and ways of operating

Why join us

You will lead a well-known brand in a market that is central to our Pacific strategy. You will have real autonomy, the backing of a global organisation, and a culture built on our values: Customer Led, Ownership, Inclusion, Integrity and Innovation.

If you are ready to lead the next chapter of our Australian operations, we would like to hear from you. Apply now

MascotNew South WalesAustralia

📌 General Manager, Operations Australia Sydney
🏢 Avis Budget Group
📍 Sydney