12-Month fixed term role with possible extension
Work for an Australian HRD Employer of Choice winner for 10 years in a row!
Versatile working

Ready to step into a high-impact role with one of Australia’s leading IT services providers? Join a fast-paced Licensing team where your support keeps government and enterprise customers running smoothly.

What You’ll Be Doing
Be the go-to for customer enquiries, supporting licensing sales and admin functions
Manage inbound requests, including quoting, order processing, and issue resolution
Work closely with Account Managers and vendors to deliver seamless outcomes
Spot upsell opportunities and maximise vendor promotions
Keep systems up to date and produce accurate customer reports
Build strong, lasting relationships with customers and stakeholders

What You’ll Bring
Experience in customer service, sales support, or IT licensing
Confident communicator with a proactive, customer-first mindset
Solid problem-solving and negotiation skills




High attention to detail and confidence working across systems
A team-oriented approach with the ability to thrive in a busy workplace
Exposure to IT licensing programs or partner tools (advantageous)

Who is Data#3?

Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26. Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji. We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia’s Best Workplaces in Technology by Great Place To Work® in 2026.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.

REF: KISH114606

📌 Customer Support Representative Sales Support Melbourne
🏢 Data#3
📍 Melbourne