We're looking for Casual Receptionists to join our TotalFusion Platinum Newstead team!

Location: TotalFusion Platinum Newstead

Employment Type: Casual Multiple positions available

Availability: Weekday and weekend shifts (mornings, evenings, and mid-day)

Step into a role where premium service meets purpose. At TotalFusion Platinum Newstead, we don't just welcome members, we elevate their entire experience. As the face of our brand, our Reception Team delivers seamless service, sharp attention to detail, and a genuine passion for health and wellness. We're currently expanding and on the lookout for energetic, polished, and dependable individuals to join our high-performing customer service team.

Your Role:

As a key point of contact for our members and guests, you'll be responsible for:
Greeting and engaging members with warmth, energy, and professionalism
Managing bookings, member check-ins, retail sales, and phone/email queries
Supporting our wider wellness, spa, and fitness departments by ensuring smooth, productive front-of-house operations
Maintaining an immaculate presentation of the reception area and shared spaces
Responding calmly and confidently to member needs or issues





Who You Are:
You thrive in a fast-paced, premium workplace
You're naturally organised, proactive, and people-focused
You bring a high standard of personal presentation and communication
You're a team player who owns your role and takes pride in exceeding expectations
Previous experience in customer service, front desk, hospitality or wellness is highly regarded, but energy, attitude, and reliability matter most

What You'll Love:
Complementary Membership (Minimum Hour Required)
Discounts on spa treatments, wellness therapies, café, and retail
The chance to grow with a leading wellness brand in a stunning flagship location
A supportive, ambitious, and values-led team culture
Adaptable scheduling across weekdays and weekends

Apply Now:

If you're passionate about delivering exceptional service and want to be part of a brand redefining health and wellness, we'd love to hear from you. Submit your CV and a short cover letter introducing yourself today!

NOTE: Only applications in PDF format will be reviewed and considered

📌 Casual Receptionist Queensland (Australia)
🏢 Total Fusion Newstead
📍 Australia