About Nexus Rehab

Nexus Rehab is a SIRA-approved workplace rehabilitation provider. We work with injured workers, employers, insurers and treating practitioners to support safe and timely return to work in NSW.

About the role The Administration Officer provides administrative support to our rehabilitation consultants and management team. The role keeps case files current, appointments scheduled, invoicing accurate and stakeholders informed.

Key duties
Receive and process recent clients into our system
Answer phone and email enquiries
Liaise with insurers, employers, injured workers, GPs and allied health providers
Request and follow up approvals, medical certificates and other documents
Handle personal and health information in line with privacy legislation
Follow internal policies and procedures
Assist with data entry and reporting
Support other administrative tasks as required





Requirements

Essential
At least 1–2 years of administration experience
Solid attention to detail and accuracy
Valuable organisational and time management skills
Clear written and verbal communication
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to handle confidential information appropriately

Desirable
Experience in workers compensation, workplace rehabilitation, insurance or allied health
Knowledge of the NSW workers compensation system and SIRA requirements
Experience with invoicing or accounts receivable
Experience using case management or practice management software

Pay: $30.00 – $35.00 per hour

Work Location: In person

📌 Administration Officer Bankstown
🏢 Nexus Rehab
📍 Bankstown