Join a team that puts customers first

Are you someone who enjoys helping people, solving problems, and building great relationships? We're looking for a Customer Care Consultant to join our team and deliver outstanding service to our customers every day.

As the first point of contact, you'll play a key role in helping customers find the right solutions, managing enquiries, and ensuring every interaction leaves a positive impression. If you thrive in a fast-paced workplace and love providing exceptional customer experiences, we'd love to hear from you.

What You'll Be Doing
Assisting customers with phone and email enquiries
Processing orders, quotes, and backorder requests
Providing product information and recommending solutions
Building robust relationships with customers and internal teams
Identifying opportunities to support sales and add value
Working collaboratively to achieve team and customer service goals
Helping improve processes and finding smarter ways of working

What We're Looking For
Previous customer service or call centre experience
Robust communication and problem-solving skills
A positive, customer-first mindset
Great attention to detail and ability to multitask
Confidence using computers and multiple systems




A team player who enjoys working with others

Bonus points if you have experience in industrial, trade, wholesale, or supply settings.

What's In It For You
Permanent role, incentives & Wesfarmers share plans
Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
Continuous training and career development opportunities
Team events, celebrations, award recognition and prizes
Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
Fitness Passport membership, giving you and your family discount and access to a wide network of health and fitness facilities
Refer-A-Friend program – earn up to $2,000 for each referral!
Free onsite parking and more!

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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📌 Customer Care Consultant Regency Park Sa Adelaide (Australia)
🏢 Blackwoods
📍 Australia